Privacy Policy

Privacy Policy

Effective Date: May 1st 2025

At Reliable Medical Billers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services. By using our site, you agree to the terms outlined below.


1. Introduction

Reliable Medical Billers is a medical billing service provider committed to transparency and compliance. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or engage with our services.


2. Types of Information Collected

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Business or practice name

  • Mailing address

  • NPI and Tax ID (if provided via form)

  • Other information you voluntarily provide through our contact forms


3. Method of Information Collection

We collect personal information in the following ways:

  • When you fill out forms on our website

  • When you contact us via email, phone, or text message

  • When you sign up for services or request a consultation

  • Automatically through cookies and analytics tools when you visit our website (non-personally identifiable information)


4. Purpose of Data Collection

We collect personal information for the following purposes:

  • To respond to inquiries and provide customer support

  • To deliver our billing services and manage client accounts

  • To communicate important updates or service notifications

  • To improve our website and service offerings

  • For internal business operations and compliance with legal obligations


5. Data Security Measures

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes:

  • Secure web hosting with HTTPS encryption

  • Restricted access to client data within our team

  • Regular security reviews and data protection protocols

  • Compliance with HIPAA standards where applicable


6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only under the following conditions:

  • With your explicit consent

  • With trusted third-party service providers who assist in operating our business and are contractually bound to protect your data

  • When required by law or to comply with legal obligations

SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.


7. User Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your personal data

  • Request deletion of your personal data (subject to legal and contractual obligations)

  • Withdraw consent for communication or data processing

To exercise your rights, please contact us at info@reliablemedicalbillers.com.


Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Reliable Medical Billers
Email: info@reliablemedicalbillers.com
Phone: (213) 799-4151