HIPAA Privacy Notice

Effective Date: May 1st 2025.
Company: Reliable Medical Billing Inc
Website: https://www.reliablemedicalbillers.com

Reliable Medical Billing Inc is committed to maintaining the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This HIPAA Notice explains how we safeguard the health information we access in the course of providing medical billing and administrative services to our clients.

1. Our Role as a Business Associate

Reliable Medical Billing Inc acts as a Business Associate to healthcare providers. This means we may receive, use, or process PHI in order to perform medical billing and related services on behalf of our clients.

We are required by HIPAA to:

Maintain the confidentiality, integrity, and security of PHI
Use or disclose PHI only as permitted by our agreements and applicable law
Implement administrative, technical, and physical safeguards to protect PHI

2. How We Protect Your Information

We take data protection seriously. Our safeguards include:

Encrypted communication and secure data transfer
HIPAA-compliant systems and cloud-based platforms
Role-based access controls to limit internal access
Staff training on HIPAA compliance and data privacy

3. How We May Use or Disclose PHI

We may use or disclose PHI only to perform functions such as:

Medical billing, claims submission, and payment reconciliation
Eligibility verification and pre-authorizations
Practice management reporting
Required legal or regulatory disclosures (e.g., audits or investigations)

We do not sell, share, or use PHI for marketing purposes.

4. Your Rights as a Patient

Although we do not interact directly with patients regarding their PHI, your healthcare provider (our client) is responsible for addressing your rights under HIPAA. These may include:

Accessing your medical records
Requesting amendments to your records
Receiving an accounting of disclosures
Filing a complaint if you believe your rights have been violated

5. Reporting a Concern or Breach

If you suspect a breach of PHI involving Reliable Medical Billing Inc, please contact us immediately:

Reliable Medical Billing Inc
Email: info@reliablemedicalbillers.com
Phone: (213) 799-4151

You may also file a complaint with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) at https://www.hhs.gov/hipaa. We will not retaliate against anyone for filing a complaint.

6. Changes to This Notice

We may update this HIPAA Notice as needed to remain compliant with federal laws and regulations. Updates will be posted on this page with the effective date.